Legal information

The “” website is edited by:

Renault s.a.s, société par actions simplifiée au capital de 533.941.113 euros, whose registered address is located 122-122 bis avenue du Général Leclerc – 92 100 Boulogne-Billancourt – France, registered at the Trade and Companies Register (RCS) in Nanterre, France, under no.

780 129 987 (hereafter « RENAULT »),

Managing Director: Christian, Stein, VP Brands Communication

Hosting company: Alter Way (, 1 rue royale, Bat D – 227, les Bureaux de la colline, 92210 Saint-Cloud – France


The purpose of the present terms and conditions (hereafter “GTCSs”) is to define the terms and conditions of use of the “” Website.

Access to and use of the Website imply acceptance without restriction or reserve of the GCU by the User.


For the purposes hereof:

“Website” refers to the “” website, published by Renault and providing access to the Elements. The Website includes the Content, software, programs, tools (programming, navigation, etc.), databases, operating systems, documentation and all other elements that make it up, updates and new versions that may be brought to the Website by Renault.

“Content” means, without this list being exhaustive, the structure of the Website, editorial content, drawings, illustrations, images, photographs, graphic charts, trademarks, logos, acronyms, corporate names, audiovisual works, multimedia works, visual content, audio and sound content, as well as any other content present on the Website.

“Elements” refers to the various functionalities and information elements offered on the Website.

RENAULT refers to the different legal entities of the Renault manufacturer.

“User” means a natural person of legal age browsing the Website for his or her own needs, for strictly personal and non-commercial use, without direct or indirect profit-making purpose.


The Website is a portal allowing the User to:

This list is non-exhaustive and may be modified by RENAULT without incurring any liability whatsoever.


The Website is accessible from the Internet at the following address:


RENAULT grants the User a personal, non-exclusive, revocable, non-transferable, non-assignable and free right to use the Website, the Content and its Elements.

This license is granted to the User solely for his or her own needs, to the exclusion of any commercial or for-profit use of all or part of the Content and/or Elements.

The User does not acquire any other rights to the Website, the Content and/or the Elements other than those granted herein.


The User undertakes to use the Website in accordance with national and international regulations.

In particular, he undertakes to:

As the User is solely responsible for use of the Website, the User acknowledges that neither RENAULT nor the members of its distribution network may be held liable for any direct or indirect damage, and in particular material damage, intangible damage, loss of data or programs, financial damage, resulting from access to or use of the Website, or from the interruption, suspension or modification of the Website or any of its Elements.


RENAULT undertakes to make its best efforts to secure access, consultation and use of the Website.

The Website is accessible continuously, except in the event of force majeure or the occurrence of an event beyond Renault’s control, and subject to any breakdowns and maintenance operations necessary for the proper operation of the Website.


Within the limits of applicable laws and regulations, RENAULT does not assume any liability for the use of the Website by the User and give no guarantee, explicit or implicit, with respect to the speed or performance of the Website. In particular, access to the Website may be temporarily and periodically suspended for technical reasons; if necessary, the technical teams will make their best efforts to resolve the problem as quickly as possible.

RENAULT reserves the right to modify, at any time and without notice, the information on the Website, and RENAULT and/or the members of its distribution network and/or its subsidiaries may not be held liable in this respect.

Access to and use of the Website is at the User’s own risk. The User shall take all appropriate measures to protect his or her own data and/or software stored on his or her mobile phone and computer equipment against any attack.

In any event, RENAULT shall not be held liable in any way:

RENAULT does not guarantee that the Website is free of any error or anomaly, or that it may be subject to attacks or attacks, in particular by viruses, that may lead to malfunctions, interruptions, breakdowns or loss of data or information.


Use of the Website may require RENAULT to collect personal data enabling direct or indirect identification of the User.

You may have the right to access, amend, delete, object, move, or stop the use of your personal data.

To exercise any of these rights, you may contact us, providing a proof of your identity, by email at [email protected] or by post at Renault SAS, Direction juridique – Délégué à la protection des données, 122-122 bis avenue du Général Leclerc – 92 100 Boulogne-Billancourt.

Finally, you have the right to lodge a complaint with the CNIL  about the processing of your personal data. We encourage you to contact us before making any complaint and we will seek to resolve any issue or concern you may have.

To learn more about Renault’s use of your personal data and the rights you have over your data, please see the Group information notice available by clicking here


The Website and its Content are protected by intellectual and/or industrial property rights.

The photographs, texts, slogans, drawings, images, animated sequences with or without sound, and all works integrated into the Website are the property of RENAULT or of third parties having assigned their rights to RENAULT or authorized RENAULT to use them.

The models of cars presented on the Website are protected by copyright and by articles L511-1 et seq. of the French Intellectual Property Code relating to the protection of registered models.

The RENAULT name, the names of the vehicles in the RENAULT range and the products and services associated therewith, the slogans and logos accompanying these trademarks are, unless otherwise indicated, registered trademarks of RENAULT or other companies in the Renault group.

Other trademarks that may also be mentioned are used by RENAULT either with the authorization of their owner or simply as an indication of products or services offered by RENAULT.

Reproductions of the Content on paper or in electronic form are authorized, provided that they are strictly reserved for personal use, excluding any use for advertising and/or commercial and/or information purposes, and that they comply with the provisions of article L122-5 of the French Intellectual Property Code.

With the exception of the above provision, the reproduction, imitation, use or affixing, by any process whatsoever and on any medium whatsoever, of all or part of the Content without the prior authorization of RENAULT or the holder(s) of the related rights shall constitute an infringement of copyright punishable by four years’ imprisonment and a fine of €400,000.


The GTCs are subject to French law, subject to the mandatory rules of the User’s country of residence.

Any dispute that may arise concerning their interpretation and/or execution shall fall within the jurisdiction of French courts (Paris – France), after being subject to an attempt at amicable settlement.


RENAULT reserves the right to modify and update these GTCSs at any time and without prior notice to Users.

Where applicable, the modifications and updates shall be binding on the User as soon as they are published on the Website, and it is the User’s responsibility to consult the GTCSs in force each time he or she logs on to the Website.



The fact that one of the parties does not avail itself of a clause of the present GTCSs shall not be interpreted as a temporary or definitive renunciation to the benefit of the provision in question, which shall remain in force.


If one or more stipulations of these GTCSs is declared invalid, null or unwritten on the Website of the regulations in force, of an evolution or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and scope, the parties agreeing as soon as possible to put in place a valid replacement provision and an equivalent scope as close as possible to the spirit of these GTCSs.


In addition to the cases usually upheld by the jurisdictions, the following are expressly considered as cases of force majeure: bad weather, government and legal restrictions and modifications, computer breakdowns and telecommunications blockages, failure of RENAULT servers and any other case beyond the express control of RENAULT.